Deliveries are sent by Royal Mail and will always require a signature, just so we know your order has arrived safely. If you are unavailable when the delivery is attempted Royal Mail should leave a card to offer you a collection form a local collection point. If you refuse delivery of the goods, or not available to accept the delivery after both attempts, you will be required to cover any extra costs incurred.
Bentleys Banchory is under no obligation to track your order.
Special Occasion Wear from our Mother of The Bride Department will be charged at a rate of £10.00 per item and sent Royal Mail Second Class Post.
Covid-19 may effect your delivery but this service will still be given priority. If your delivery is delayed it may arrive the same day but may take up to 1-2 days which is outwith our control.
*Please note that free delivery is only applicable to full price items within the UK only. All sale or discount items will be charged normal delivery charges. All Special Occasion Wear purchased from our Mother of The Bride Department are charged £10.00 for Royal Mail Second Class Post.
Europe and USA, Canada & Rest of the World Orders
Orders should be received within a maximum of 14 working days, however due to Brexit please be aware that customs may delay the delivery of the items which is out of our control.
When placing an order it is important to note that you accept that you will be liable for the import taxes, customs duties on your purchase upon receipt. Orders outwith the UK where applicable will not be charged vat when an order is placed.
Bentleys can not be held responsible for any import tax or duties to the country of shipping and costs are charged by the value of the item.
If you are unsure in any way we encourage you to contact us on 01330825655 or 07385290377 prior to placing your order.