Delivery Terms

Deliveries are sent by Royal Mail and will always require a signature, just so we know your order has arrived safely.  If you are unavailable when the delivery is attempted Royal Mail should leave a card to offer you a collection form a local collection point. If you refuse delivery of the goods, or not available to accept the delivery after both attempts, you will be required to cover any extra costs incurred. Bentleys Banchory is under no obligation to track your order.

Special Occasion Wear from our Mother of The Bride Department will be charged at a rate of £22.00 per item and sent Special Next Day Delivery.

Please give extra time for deliveries during the current pandemic. Bentleys can not be held responsible for late deliveries during this time.



*Please note that free delivery is only applicable to full price items only. All sale or discount items will be charged normal delivery charges. All Special Occasion Wear purchased from our Mother of The Bride Department are charged £22.00 for full insurance and for Special Next Day Delivery. 

Europe and USA, Canada & Rest of the World Orders

Orders should be received within a maximum of 14 working days. Please be aware that customs may delay the delivery of the items which is out of our control.